At Bravino Global Private Limited, your privacy is our highest priority. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website operated by Bravino Global Private Limited. (“Bravino Global,” “we,” “our,” or “us”).
By using our platform, you agree to the practices described in this policy.
Information We Collect
1. During Registration
When you create an account or shop on Bravino Global Private Limited, we may collect:
- Full Name
- Address
- Phone Number
- Email ID
- Gender
- Date of Birth
- Preferences and Interests
2. User Activity
We may collect information such as:
- Product preferences and browsing history
- Delivery preferences and notes
- Return requests, complaints, and support interactions
3. Browsing Data
We automatically collect:
- IP address
- Browser type and version
- Device model and operating system
- Pages viewed, visit duration, and time logs
4. Interaction Data
We may track:
- Clicks, scrolls, and navigation patterns
- website performance, speed, and crash logs
- Engagement behavior to improve the user experience
How We Use Your Information
Your information is used for the following:
- Creating and verifying your account
- Processing orders, payments, and deliveries
- Maintaining order and transaction records
- Enhancing website performance and user experience
- Sending promotional updates and notifications
- Detecting fraud and ensuring platform safety
- Managing subscription-based services (if any)
- Complying with legal and regulatory obligations
- Providing delivery updates and real-time tracking
Information Sharing
Your data may be shared with:
- Delivery partners and logistics providers
- Payment gateways and financial institutions
- IT support, hosting, and customer service teams
- Analytics or advertising partners (only with consent)
- Legal authorities when required by law
- Business partners involved in mergers or restructuring
We do not sell your personal data to any third party.
Cookies and Tracking
Bravino Global Private Limited uses cookies to:
- Remember your login and preferences
- Enhance navigation and usability
- Analyze traffic and user behavior
- Personalize content and ads
You can disable cookies through your browser settings.
Data Security
We use strong administrative, physical, and technical safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security.
Service Notifications
You will still receive the following even if you unsubscribe from promotional emails:
- Order updates
- Payment confirmations
- Security alerts
- Policy-related notifications
Children’s Privacy
We do not knowingly collect personal data from individuals under 18.
If such data is found, contact us for immediate removal.
Data Retention
- Personal data is stored for 12 months after account closure (or longer if required by law).
- Order, tax, and support records may be retained as per compliance rules.
- After the retention period, data is safely deleted or anonymized.
Policy Updates
This Privacy Policy may be updated periodically.
Continued use of our services implies acceptance of updated terms.
Contact Us
Email: support@bravinoestore.com
Phone: +91-9217727991
Address: 1st Floor, Office No-146, Vardhman Fashion Mall, Road-43, Pitampura, New Delhi, North West Delhi, Delhi – 110034.
Company Name: Bravino Global Private Limited.